Executive Summary: As a manager, it may be often that you run into a situation in which you must do something outside of your comfort zone. Mitigate stress and make this exercise easier for you by practicing uncomfortable and awkward situations every day.
The problem. As a manager of one or a dozen direct reports, it may be once a year, a quarter, or even a week when you need to have that “awkward discussion”. Other events with customers or clients may also generate angst. Some events you may face on a frequent basis which generates a little anxiety include:
- Addressing an attendance problem with an employee
- Conducting a performance review of a direct report
- Terminating an employee
- Announcing an unpopular change in the Company
- Giving a public speech or one to a large group
- Making a presentation
- Being part of a confrontation
These events can be difficult for new managers or even veteran ones.
My story. I’ve been asked to speak at numerous events on construction topics and I am far from the perfect speaker. I used to walk into these events thinking that everyone was looking at me when I because I was the speaker. I still get that way a bit, but now that I’ve done these events more and more I’ve come to realize… Read More >